Upon completion of the module, you will be able to observe and assess your customer effectively as well as confidently approach a customer and provide effective customer greetings. You will be able to create trust and rapport with your customer which is the most important step before you recommend a solution.
- 1 module (approx. 20 - 30mins of learning)
- License access: 4 weeks
- Certificate available upon completing assessment (80% pass)
- Access via PC or Tablet