Head of Global Training & Development – Dufry Management Ltd.
Navigation is simple, content relevant for BAs given that it is very specific to their products and largely reinforces the content of the Dufry training material on link and up selling.
Very good for visual learners. Provided key words and visuals to help you associate with scents. Also gave at least 10 examples of fragrances for each of the categories and launch dates. Great for new hires and as a refresher course for new items. Words were not to complex and visual imagery made a great impact on memory. Having the ability to go back and review was very helpful…
Store Manager – Amuse Beauty Studio, Melbourne Airport
I thoroughly enjoyed this one! It was extremely insightful. I was discussing that in all my shopping experiences for fragrances, I have never been given such insight.
Having this knowledge, will most definitely give us a competitive edge, by boosting customer service and overall sales.
I am genuinely delighted to have completed this express course.
Travel Retail Area Manager – Puig Asia Pacific
The Fragrance Express Course is very useful and a Must-Do for Brand BAs!
National Training Manager – Cosmax Fragrances
Just to let you know that I’ve just been through the express course and I find it very complete. AMAZING JOB!
Fragrance Consultant – FM Group
The Express Fragrance Course was amazing and informative! I have a new found respect for fragrances and the beauty industry as I’ve learned that a lot of research goes into creating the perfect fragrance etc. If I had to rate it I would give you guys 20/20!
Skincare Consultant – Avon
Thank you for the opportunity to become a certified fragrance consultant. The course was very interesting and well informed. Looking forward to the skincare course.
I have a clearer understanding of the importance of having
knowledge of fragrances and how to sell them to customers.
I am very thankful for the knowledge gained through the
courses and I am more confident to sell fragrances and also help customers
match their favourite scents with the brand I am selling. Thank you again Red Scout for the
opportunity to become a certified Fragrance Consultant. I look forward to the Skincare Courses that
you have planned. I will recommend this
course to anyone who’s in the fragrance industry.
Manager – Cosmetics Fragrances Direct
Have found course thoroughly interesting and already know it has added to my confidence in selling our fragrances.
Manager – Agence de Parfum
I thought that the content was very relevant for selling in department stores and would be hugely beneficial for sales staff.
Through the modules you can see the various scenarios and
means of communication that happen in the department store environment and will
be a great tool to assist with getting the customer to the register to
Manager – LVMH
I found the Red Scout Digital Training module to be an excellent tool for both Retail and Cosmetic Sales Staff.
For both new and existing team members, the course will
quickly remind the sales consultant of the steps to be used to ensure success
on the selling floor. The information was easy to understand and use. The steps
of the course, including the assessment and the Beauty Buzz sheets will ensure
the course matter will be retained.
I also believe this course would be very beneficial to brand
employers, during an interview process. It clearly expresses the role of a
professional Sales Consultant, and allows the employer to have an additional
tool to decide if the applicant is suitable.
I enjoyed completing the course, and I am thankful for
HR Manager - Learning and Development – David Jones
Two of our newly appointed Beauty Style Advisors were able to complete the Fragrance course and the feedback has been that they thought it was a detailed, informative course.
One of them had quite a strong fragrance
background but she still commented that it refreshed previous knowledge which