See what our clients say about us…

For those with no prior experience of the beauty industry, the training touches on all the key points to ensure they have a high level of understanding of the products they are selling. For those who have worked within the beauty industry before it is a perfect refresher of the key learning points.

The content is easy to digest and means that the consultants can complete the training in a time effective and cost-effective manner. Highly recommended for anyone looking to work in a sales role within the beauty industry.

It has given our staff a sufficient overview and introduction to retail cosmetics and fragrances via a concise and effective learning tool. We highly recommend this training program to all our staff and clients in the industry.

Lagardère Travel  Retail train the staff online because the training  provides  the flexibility to our team to learn when , where and what they need. It’s also  delivers  learning at a  pace to suit each person’s individual needs.   

Very good for visual learners. Provided key words and visuals to help you associate with scents. Also gave at least 10 examples of fragrances for each of the categories and launch dates. Great for new hires and as a refresher course for new items. Words were not to complex and visual imagery made a great impact on memory. Having the ability to go back and review was very helpful…

Having this knowledge, will most definitely give us a competitive edge, by boosting customer service and overall sales.

I am genuinely delighted to have completed this express course.

I have a clearer understanding of the importance of having knowledge of fragrances and how to sell them to customers.  

I am very thankful for the knowledge gained through the courses and I am more confident to sell fragrances and also help customers match their favourite scents with the brand I am selling.    Thank you again Red Scout for the opportunity to become a certified Fragrance Consultant.  I look forward to the Skincare Courses that you have planned.  I will recommend this course to anyone who’s in the fragrance industry.

I was a little nervous each time I did the quiz – hoping I was going to pass as some of the content genuinely did test me. The content is truly relevant to a Beauty Advisor working in a retail environment and I will be recommending to my Esprit Magazine readership of BAs and managers of BAs subscribe to Red Scout training.

Through the modules you can see the various scenarios and means of communication that happen in the department store environment and will be a great tool to assist with getting the customer to the register to purchase.

For both new and existing team members, the course will quickly remind the sales consultant of the steps to be used to ensure success on the selling floor. The information was easy to understand and use. The steps of the course, including the assessment and the Beauty Buzz sheets will ensure the course matter will be retained.

I also believe this course would be very beneficial to brand employers, during an interview process. It clearly expresses the role of a professional Sales Consultant, and allows the employer to have an additional tool to decide if the applicant is suitable.

I enjoyed completing the course, and I am thankful for the opportunity.

One of them had quite a strong fragrance background but she still commented that it refreshed previous knowledge which was positive.

The course therefore helps me to train our PUIG exclusive beauty consultants on demand quickly and effectively.

RED Scout’s courseware uses simple and easy-to-understand language that can be easily understood by BAs of different nationalities.  The Q&A modules, good reviews and recaps help to re-enforce their learning. 

 I really appreciate the great aesthetic layout of all the learning modules.  Needless to say, the detailed progress report is helpful in letting me know my beauty consultants’ weakest link.

You have created something which is easy to use, as well as providing the user with a very informative experience. I have no doubt any company who engages RED SCOUT for their training needs for both new and existing employees would see the benefits it provides to them, not only would it save them many hours in training but also provides the right information delivered in a fun and interesting way to enable their employees to be successful at their job.

I can also see how beneficial this would be for individuals aspiring to join the cosmetic/beauty retail industry but does not have the necessary skill set, experience or knowledge to gain entry.

Loved it and I have a new-found respect for those who approach the sale of fragrance in such a professional way.

The selling module is also great and we are totally in agreement with the method and statements.